Returns & Exchanges
At Bali Body, we want you to be completely satisfied with your glow. If you're not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.
Return Process
- 1.Check Eligibility
Ensure your items are unopened, unused, and in their original packaging within 30 days of the delivery date to qualify for a return.
- 2.Contact Support
Email our customer service team with your order number and reason for return to receive your unique Return Authorization number.
- 3.Pack and Ship
Securely package your items and include your order details inside; we recommend using a trackable shipping service as we are not responsible for lost parcels.
- 4.Receive Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.